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Domyślna nazwa

Domyślna nazwa

Dji
€139,06 - €139,06
€139,06
€139,06 - €139,06
€139,06
SKU DGT0164681

Избери период за изплащане и виж месечната вноска

Месечна вноска Обща сума за плащане ГПР Лихва Банка

Description

About the service

DJI Care Refresh is a service package that allows for the replacement of a damaged product for a fee. It covers damage caused even by user error.

The service can be activated at any time - 30 days after activating the device, you will need to send a verification video to DJI.

The total service time, including extensions, is 3 years, and that's as many as 6 exchanges!

For more information, see below.

Replacement cost 1

For DJI RS 4 Pro, the cost of each replacement under DJI Care Refresh is: PLN 345

DJI Care Refresh (annual plan) provides two replacements.

DJI Care Refresh (2-year package) provides four replacements.

1 In case of reporting directly to the manufacturer, the exchange amount may change depending on the current exchange rate.

Possibility of extending the manufacturer's warranty 2

If you do not use the exchange option during the service period, DJI will extend your manufacturer's warranty for an additional year as a reward.


2 Applies to the following models: DJI Action 2, DJI Osmo Action 3, DJI Osmo Action 4, DJI Osmo Mobile SE, DJI Osmo Mobile 6, DJI RS 3, DJI RS 3 Pro, DJI RS 3 Mini

How to activate DJI Care Refresh?

1. Go to the website below:Activating DJI Care Refresh

2. During the activation process, provide the Care Refresh code, device serial number and your details.

2a. Once the activation time has expired, you will need to submit a verification video to DJI . Once accepted, the service must be activated within 72 hours.

3. The service will be activated and automatically assigned to your device. You will receive confirmation of DJI Care Refresh activation via email.

How to use the service?

1. Report the repair to our service center: DJI-ARS Service

Alternatively, you can report the fault on the DJI manufacturer's website and send the product with the note that you have DJI Care Refresh.

2. Once you receive your repair quote, decide whether you want to use it or replace it with DJI Care Refresh.

3. After selecting the DJI Care Refresh option, pay for the replacement and you will then receive a new one.

4. The replaced product will be delivered to you via priority and free shipping.

Includes:

Does not include:

Replacement or repair in case of damage caused by a fall or dropping

Lost or partially lost gimbal, camera or accessories, theft.

Replacement of the product with a new one in case of damage caused by water or moisture

Damage caused by use contrary to the operating instructions and damage to the housing that does not affect the operation of the product.

In order to use the service, it is necessary to deliver the damaged product.

Direct or indirect damage caused by force majeure and faults occurring outside the DJI Care Refresh validity period.

Additionally:

Every user with DJI Care Refresh can count on immediate support from DJI.

Additional fees related to improving the model and improving its performance.

The manufacturer provides free shipping of the repaired/replaced device to the customer.

Defects resulting from modifications that do not comply with the recommendations in the user manual or from using incompatible batteries, chargers or software

12-month manufacturer's warranty extension as a reward for safe use - applies to selected models.

DJI Care Refresh Service Extension

The maximum duration of DJI Care Refresh, including renewals, is three years. If you wish to extend this period, please purchase an additional one-year plan.

Renewals can only be made via an annual plan during the term of your current plan or within 15 days of the service expiration date.

We would like to inform you that pursuant to the regulations §5 points 5.6-5.7 it is not possible to return or exchange electronic codes and physical cards with a removed security coating or seal.

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